COVID-19: NICO PROPERTY SERVICES - PRECAUTIONARY MEASURES

STAY HOME - NATIONAL LOCKDOWN!

To all our customers, updated on the 04/01/2021

We shall be continuing with our services without disturbances moving into the revised (LOCKDOWN  - STAY AT HOME) restrictions. All businesses that operate away from fixed locations including construction businesses that cannot work from home are permitted to continue whilst working to stricter and tighter control measures set out by the government.

 

During this ever changing and evolving time of COVID-19, the health and safety for our employees and customers are our highest priority.

As the situation is changing on a daily basis now into winter, we would like to make sure that our customers know the precautions we are continuing to take.

 

At this point in time no employee within Nico Property Services (NPS) has been tested positive for COVID-19.

 

In addition to precautions outlined by Public Health England, such as extended personal hygiene measures, including hand washing and sanitising, NPS has taken the following precautions and actions, all to limit the risk of a possible contamination of COVID-19.

• All workers that can work from home are remote working at this point within the business for telephone or email inquiries. We can still visit for external and internal quotations and our internal services will be available from the 4th July 2020 onwards. We are operating our cleaning/ antivirul fogging services to domestic and commercial customers. Our decorating and general property maintenance services are now also in full operation. We are able to develop safe and practical working conditions and enviroments whilst in our customers properties at all times by maintaining the (2m distance rule) combined with essential hand sanitising and personnel protective clothing.
  

• As a company we are aware that policy making is "scattershot" at this very present time, as we have not seen the virus directly. We shall however lean very conservatively to the protection mechanisms, adding perception given that the virus may transmit asymptomatically. So by asking staff to stay home if they feel unwell will do more to reduce transmissibility whilst awaiting test results if symptoms of covid19 are present. This also applies if our customer/ clients begin to feel unwell or unsure of symptoms that may cause concern for the staff that will be working inside the property for that duration. In this case we shall cancel and reschedule our appointments/ dates for services after the initial (14-day quarantine time has lapsed) starting from the first day of symptoms shown.
  

• All our staff are practising social distancing during the working day. The 2 metres distance ruling whilst working indoors or outdoors of properties, we kindly ask that our customers and staff to refrain from handshakes, hugs or physical contact and must be avoided at all times please during the pandemic.
  

• All of our cleaning equipment and tooling are being sanitized after each and every visit to our customers properties. We are wearing PPE where needed and ensuring good use of limited supplies by reducing waste, as this is achived by sanitizing again over protective gloves.

• Critical visitors are only allowed into our office space maintaining the (2- meter distance) with hand washing routines observed and santitizing station offered for piece of mind and safety.
  

• No contact with delivery drivers from other external transportation companies are allowed. We have a policy which enables deliveries to be dropped off either at customers properties or our workshops and then sanitized before handling and moving into our areas of storage or use.
  

• If any personnel develops COVID-19 symptoms or who has a family-home member that may have symptoms  will be sent home to quarantine for (14 days) for the safety of others, themselves and members of the public. A full disinfection procedure will then be carried out according to pre-arranged policy.

• Any payments for services carried out can be made safely with our contactless card readers, you may also pay by BACS to limit contact for payments. The contactless maximum amount is currently set at (£45).
  

 

We will keep you informed on an ongoing basis with further news, for the time being we have to approach the current conditions this country is facing and world crisis with a positive attitude, adapting today and for the foreseeable future with a "common sense" attitude to enable ongoing business. We still need property emergencies to be addressed safely, property maintenance to include exterior and interior upkeep and to help stable economy motions. Our interior property services are now being re-intrtoduced with strict government advice for our sector of business service, this shall only be met with good clear advice and adhearing to our policies, (we reserve the right to cancell, change dates or reschedule appointments for our visits or services if we suspect or have positive news that customers or staff may be unwell due to the ongoing virus threat).

Thank you for your co-operation at this time, we would be delighted to answer any of your questions moving forward together.

Take very great care, ensuring that you stay safe.

 

Kind regards,

Technical Director at Nico Property Services