Nico Property Services


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Customer Care

0115 8602263 / 0777 3023618
Mon - Fri 8am to 5pm
Sat - 9am to 12pm




To all our customers,

During this ever changing and evolving time of COVID-19, the health and security of myself and employees, customers and users of our product services is our highest priority.

As the situation is changing on a daily basis, we would like to make sure that our customers know the precautions we are taking.

At this point in time no employee within Nico Property Services (NPS) has been tested positive for COVID-19.

In addition to precautions outlined by Public Health England, such as extended personal hygiene measures, including hand washing and sanitising, NPS has taken the following precautions and actions, all to limit the risk of a possible contamination of COVID-19

  • All workers that can work from home are remote working at this point within the business for telephone or email inquiries. We can still visit for external quotations but sadly not indoors at this time.
  • As a company we are aware that policy making is "scattershot" at this very present time, as we have not seen the virus directly. We shall however lean very conservatively to the protection mechanisms, adding perception given that the virus may transmit asymptomatically. So by asking staff to stay home if they feel unwell will do more to reduce transmissibility.
  • All workers are practising social distancing during the work day – 2 metres distance apart whilst working outdoors and around the exterior of properties, no handshakes, hugs, drinks or physical contact are permitted
  • All of our cleaning equipment and tooling are being sanitized after each and every visit to our customers properties. We are wearing PPE and ensuring good use of limited supplies by reducing waste, this is achived by sanitizing again over protective gloves.
  • Critical visitors only are allowed into our office space maintaining a 2- meter distance with hand washing routine observed.
  • No contact with delivery drivers from other external transportation companies are allowed.
  • If any personnel develops COVID-19 symptoms or who has a family-home member that may have symptoms  will be sent home to quarantine for the safety of others and themselves. A full disinfection procedure will then be carried out according to pre-arranged policy.
  • any payments for services carried out can be made safely with our contactless card reader, you may also pay by BACS to limit contact for payments over the contactless maximum amount, currently (£45).

We will keep you informed on an ongoing basis with further news, for the time being we have to approach the current conditions this country is facing and world crisis with a positive attitude, adapting today and for the foreseeable future with a "common sense" attitude to enable ongoing business, but limited services NPS shall be providing. We still need property emergencies to be addressed safely, property maintenance to include exterior upkeep and to help stable economy motions. Eventually our interior property services will be re-introduced, but this shall only be met with good clear sound government advice. Thank you for your co-operation at this time, we would be delighted to answer any of your unanswered questions moving forward together.

Take very great care, ensuring that you stay safe.

Kind regards,

Matthew Sewell

Technical Director at Nico Property Services

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T: 0115 8602263  M: 0777 302 3618


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